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Advice Cloud Limited

This Privacy Policy sets out the basis on which any personal data Advice Cloud ltd, hereafter referred to as Advice Cloud (and us, we, and our) collects from you, or that you provide to us, will be processed by us. Please read the following carefully to understand the Advice Cloud views and practices regarding your personal data and how we will treat it. We are 100% committed to protecting your personal information and we shall always be transparent with you about how we are using your details.

The Data Protection Act 1998, or DPA, states that organisations must be forth-coming about what information they collect, and how they intend to use it. Our Privacy Policy explains how we collect, process and store information about you.

What information we collect from you

We may collect and process the following data about you.

  1. Information that you provide to us by completing forms at our website: www.advice-cloud.co.uk, including:
    1. Name
    2. Email address
    3. Organisation details
  2. If you email us directly, we may keep a record of that correspondence.
  3. If you contact us via telephone, we may keep a record of that correspondence.
  4. If you participate in our survey, we may keep a record of that data.
  5. Details of your visit to our website including, but not limited to, traffic data, location data, weblogs and other communication data, may be stored.
  6. If you have made contact with us, or us with you, either through networking, via social media, or in person, we may collect and store your company and contact details together with relevant notes, such as details of our discussion or meeting.

IP Addresses

We may collect information about your computer, including your IP address, operating system and browser type, for system administration. This aggregation of information does not identity any individual and is used for statistical purposes only.

Cookies

Cookies are encrypted text files containing small amounts of information which are downloaded to your computer or mobile device when you visit websites. Cookies are useful because they enhance usability and help perform certain functions. We do not store any personal data in the cookies that we use. We store the data anonymously to assist us in website efficiencies and for monitoring the activity and traffic both to and through our website. You should be able to control what cookies are placed on your computer or device in your browser settings. You can find more information about cookies at: www.allaboutcookies.org.

How we store your personal data

We store your information in a CRM system, and ensure that only basic contact information, and related content are stored. Only authorised members of staff have access to your personal data, and we take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. By submitting your personal data you agree to this transfer, storing and process of your personal data.

How we use your information

We use information gathered from you in the following ways:

  1. To carry out our obligations and responsibilities arising from all contracts entered into between you and us.
  2. To ensure that content from our website is presented most effectively to your computer.
  3. To allow you to better participate in our services or events, if you choose to do so.
  4. To notify you about changes to our services, website, or policies.

Disclosure of your information

We will never sell your personal data, or share it with any third party, save those detailed below, or with government agencies entitled to this information by law.

If you have entered into a contract with us, this may require that we share information with related government bodies, awarding bodies and other entities in which you have been informed.

We may, in rare instances, sub-contract elements of our operations to hired consultants, who will conduct work on behalf of Advice Cloud, and will always be vetted, with sufficient contracts in place to protect the integrity and confidentiality of your data.

We may disclose your personal information to third parties:

  1. In the event that we sell or acquire any business or assets, in which case we may disclose your personal information to the prospective seller or buyer.
  2. If we are under a duty to disclose your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Advice Cloud, our employees, or our clients.

Your Rights

Where you have given us permission, after contacting us from our website, email, or via social media, we may from time to time contact you by email, social media, or telephone about our products and services that may be of interest to you. If at any point, you would like to opt-out of receiving such marketing communications from us, or would like to make changes in the way we communicate with you, please email us. 

Our website may contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any liability for these policies. Please review those websites’ policies prior to providing personal data to them.

Changes to privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page.

Company Details

Company Name: Advice Cloud Limited

We are a limited company.

We are registered in England under Company Registration Number: 05776223

Registered Offices: 4 Brooker Street, Hove, East Sussex, United Kingdom, BN3 3YX

Main Trading Offices: 2nd Floor, 8 The Drive, Hove BN3 3JA

Contact email: info@advice-cloud.co.uk