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Back Office Software 2 framework: What you need to know

The Back Office Software 2 framework, or RM6285, is a route to market from Crown Commercial Service. Is it right for you?

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In this article we’ll be breaking down the Back Office 2 framework from Crown Commercial Service, often abbreviated to BOS2. A framework for the provision of software and back office systems by the UK public sector market.

It’s set to replace the current and first BOS framework in 2024.


What is Back Office Software 2 for?

Also known by its reference number RM6285, the framework is for software and systems that can support back office functions, such as finance, HR, procurement, and IT services. Through BOS2, suppliers can provide a wide range of products and services including accounting software, payroll systems, customer relationship management (CRM) tools, and enterprise resource planning (ERP) solutions.

It’s different to G-Cloud, in that it’s not about providing one-off solutions, but different software that can support these areas. As well as the services and support associated with them.


When does the Back Office Software 2 framework open for applications?

Back Office Software 2 opens for applications in July 2024. With an aim to award in January 2025. This is because the current BOS framework currently live closes for good in April 2025. So, CCS are looking to get everything sorted for then.


What should suppliers do now?

With the framework application period opening in just a month, suppliers should focus on thorough preparation to maximise their chances of success. Start by reviewing the specific requirements and criteria for the Back Office Software 2 (BOS2) framework (look at what BOS included, as it will most likely be similar, as well as old supplier engagement info) to ensure your offerings align with what’s needed. Update all relevant documentation that you have, including case studies, client testimonials, and technical specifications, to showcase your capabilities and successes. It’s also crucial to refine your value proposition, highlighting how your solutions can drive efficiency and cost savings for potential clients – with examples. Lastly, make sure you’ve got all accreditations in order too.

It’s important to engage with your teams now to ensure everyone is aligned and ready to respond promptly and accurately to application queries.

If you feel like you might not have the time to focus on the application, maybe consider partnering up with Advice Cloud, who offer managed listing services to get suppliers’ submissions high-scoring and delivered ahead of deadlines.

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