3 things you can change about your G-Cloud listing

With G-Cloud 12 extended for another year, suppliers will possibly be looking to update their G-Cloud listing. Here's what you can change!

Crown Commercial Service recently announced that G-Cloud 12 will run until 27th September 2022. A whole extra year for the framework! This means that we won’t be seeing G-Cloud 13 open until next year too. A lot can happen in a year though: extra features, pricing changes, updates to delivery. Suppliers might be facing a time where they need to get their G-Cloud listing up to date. Here’s what they can change…

Service Descriptions

This is the front-end text that displays on a supplier’s listing on the Digital Marketplace. It gives a concise and valuable overview of the product or service. Suppliers are able to update this information or edit it to make it more reflective of what they provide. So, if the listing is not appearing in relevant results, or there are updates to the product or service, suppliers can amend it.

As with any aspect of editing or making changes to a G-Cloud listing though, suppliers CAN NOT materially change the service or product. This basically means it can’t be changed to a completely new offering. It has to remain the same thing that buyers can procure.

You can even change the Service Name too if needs be!

Check out our Ultimate Guide to G-Cloud – for everything you need to know about the framework!

Features and Benefits

Again, this makes up a large part of the front-end G-Cloud listing. It details the key aspects of the solution, as well as what it can deliver for buyers. In short, they’re bulleted lists and they are also searchable by buyers on the Digital Marketplace.

Suppliers can amend these during the G-Cloud iteration’s lifetime. As above however, editing these can’t make material changes to the listing. Changes can only be justified if they update or amend the listed service or product.

Some Associated Documents

There’s a few important docs to a supplier’s listing, as you probably know. For one, the (mandatory since G-Cloud 12) Service Definition! Suppliers can edit this and update as required. Which is a very useful thing to know. This document is what buyers will look through for a more in-depth look at how a supplier’s service will work. It’s basically what will help buyers choose the service to procure.

Secondly, suppliers can also amend their pricing document. However, prices can only be lowered, permanently or as a ‘sale-period’. Crown Commercial Service make it very clear that suppliers CAN NOT raise their prices during a G-Cloud iteration.

So should I edit my G-Cloud listing?

This is completely up to you! With an extra year of G-Cloud 12, you may need to make some updates. Pricing might not be the same, or there possibly are some changes to your delivery. If that’s the case then it’s definitely recommended to make some amendments.

On top of this, you have an extra year to capitalise on being listed on a flagship framework. Make sure your listing is buyable, compliant and up-to-date. If you’re not appearing in the right searches now, you’ll want to be making changes anyway for this extra year. Now is definitely the time to start looking at the Buyability of your G-Cloud listing!