What’s happening with Police Digital Transformation?
Here's a quick run down of police digital transformation and how the police plan to incorporate big changes into the way they work.
The Blue Light sector is one you might have heard of before; it might even be a market you’re targeting. To those new to the public sector, Blue Light refers to organisations associated with emergency services. This includes the police, fire and rescue, coastguard and more.
Like any other part of the public sector, digital transformation is becoming a big priority when it comes to modernising and meeting civilian needs. With the police specifically, they introduced the Police Digital, Data and Technology Strategy 2020-2030. Which outlines their plans for the next decade.
How are the Police prioritising digital transformation?
The Digital, Data and Technology Strategy is a big step towards replacing their outdated systems. The strategy outlines five main principles that they’ll be focusing on:
- Seamless citizen experiences
To digitally enable all citizens experiences. Increasing the ways in which the public can engage with the police but also vise versa. All while maintaining public trust.
- Addressing harm
Digital technologies will be used to protect the vulnerable. With innovation, the police will be able to be proactive and identify the risk of harm.
- Enabling officers & staff through digital
Ensuring that those working for the police are equipped with the skills and technology to do their jobs safely and efficiently. Especially in an age where crimes are becoming more technologically complex.
- Embedding a whole public system approach
Openness. Collaboration. Making sure that systems in place are ethical and incorporate everyone in the process.
- Empower the private sector
This one links heavily to procurement. It’s about getting the private sector involved with how innovation can benefit public safety, supporting private sector businesses in doing so too.
These can almost be seen as the strategies’ goals. But how will they go about meeting them and delivering valuable digital transformation? The strategy goes on to outline key data and technology ‘enablers’ are:
Data – Improving data management, as well as using data more effectively in crafting key services. Importantly though, whilst maintaining the public’s trust.
Strategic Alignment and Design – Making sure that when incorporating digital, it aligns with an overall national vision for police data and technology.
Modernised Core Technologies – To reduce the cost and complexity of legacy, and bring in new innovative technologies.
Connected Technology – The technology should be available as and when officers and staff need it.
Transforming the PoliceTech Market – Encouraging new and innovative technologies in a fair and open market.
Risk and Security – Maintaining public trust and protecting data.
Talent in Data & Technology – Maintaining digital skills, and upskill for future generations of talent.
Where do the police buy their solutions?
The police and blue light services procure their services and technology where many of the other wider public sector departments do. Frameworks such as Digital Outcomes and Specialists provide an easy way for the blue light sector to get their digital transformation teams and services. In fact, nearly £42m has been spent through the framework since its inception.
With frameworks like G-Cloud too, there’s even more spend. Blue Light services have spent nearly £150m on cloud support, software or hosting since 2012. Arguably it is only 2% of the overall money exchanging hands through G-Cloud, but it shows the business does take place. Also, positively, the digital strategy was only announced this year, so prepare to see more focus on purchasing in 2021 and beyond. As well as more collaborative, blue light specific frameworks or Dynamic Purchasing Systems.
With the Police spending £1.1bn on ICT services and goods in 2019-2020 alone – that’s 6% of the overall public sector spend! (GlobalData, 2020) – the sector is doing the business. It’s just knowing where to look.