Closed: We’re hiring an Operations Assistant!

We are looking for an Operations Assistant to come and join team AC!

The role of Operations Assistant at Advice Cloud is designed to play a crucial part in the growth plans of the company. The person fulfilling this role will assume responsibility (and in some areas accountability) for various tasks currently covered by the existing team.

• Administration and Service Delivery
• Efficient running of business “back office”
• Project Management
• Business Development including management of CRM system
• Client queries and helpdesk
• Supplier Management
• Occasional Marketing support
• Bid Writing (subject to appropriate training)
• Networking

Skills Range:

• Customer Service experience
• Computer literate (Outlook, Office365, Google Docs, internet)
• Eager to learn
• Flexible
• Open to challenges
• Hard working
• Attention to detail
• Tech whizz
• Social media savvy

Person Specification:

Educational background is less important than Cultural fit. We employed a Sussex grad who had no business experience whatsoever – in fact her previous work experience was as a nanny & behind a bar. She became a pivotal part of the team until she left to join her family in Oz – and we miss her immensely still.

Since then, 2 of our wonderful Graduates went on to be shortlisted for Sussex Graduate of the Year at the Sussex Business Awards in November 2017, and we won!

As such we are looking for a Graduate with excellent interpersonal skills, as communicating effectively with both internal and external customers is crucial to the role.

The ability to work hard, take on new challenges and adapt yourself to different areas of the business in order to develop your knowledge and understanding, is key. This role gives great scope to the successful applicant to develop their skills in a range of important business functions, as well as being provided the opportunity to make a difference and help to improve communications and streamline processes between these functions.

Advice Cloud currently enjoys a 100% success record for its clients on tendering with a 1:25 return on investment for its services. If the customer is in anyway dissatisfied there is a 100% refund guarantee for fees. Therefore the person employed in this role has to be very customer focused as well as having excellent attention to detail.

Bonus points if you:

• Have customer service experience (pub, call centre, selling ice cream on the beach…)
• Like Thai food/pizza (we often go to the Giggling Squid/Fatto a Mano for lunch)
• Are a bit of tech genius
• Like a good pun

Key Area: Office/Administration

Salary: £15-18k + Perf related bonus

Attendance: Full-Time

To apply sent us your CV and a cover letter clearly outlining how you fit the role to jobs@advice-cloud.co.uk .